Exciting news! We are upgrading our online and mobile banking experience! Improved with you in mind, this new design will make it faster and easier to use than ever before. With enhanced security, new features and expanded functionality, it will offer convenient access to your banking information whenever and wherever you need it. This upgrade will occur on September 14, 2016. We encourage you to visit our Readiness page: https://www.mercbank.com/upgrade/ to find out more details.
At Mercantile Bank, you’ll find a home mortgage experience unlike any other. We provide personalized service that goes far beyond appraisals, escrows, and finance rates. We’re with you step by step through the entire mortgage process to make sure that you get the home financing program that meets your needs and lifestyle. Visit our newly designed website to find out all the ways our team can help you. Whether it’s a new purchase, or refinancing your existing home, discover why we’re the premier choice for all sorts of home loans. *All loans subject to credit and collateral approval.
An essential part of our cornerstone values is to strengthen the communities we serve throughout Michigan. We accomplish this in many ways including our commitment to revitalizing our neighborhoods as well as creating and promoting economic prosperity by investing in industry, agriculture and real estate. We also have a relentless drive to help provide affordable housing, supporting housing for low and moderate income families, persons with developmental disabilities and the homeless.
Our most significant impact goes beyond financial investments. Our hands-on approach to community engagement has helped to support the people in our communities in countless ways. Over the past year, Mercantile Bank employees have volunteered a total of 30,140 hours. That’s an average of 62.53 hours per employee. We’re proud of the efforts of our team throughout the communities we serve.
Watch our Community Impact Report video to learn more about all the ways we’re impacting our communities.
Mercantile Bank´s Giving Together program is another way for us to give back to the communities we serve. Non-Profit organizations are able to apply to be considered for a chance to receive a donation decided by the public during a weeklong voting period at www.mercantilegivingtogether.com or at our Facebook page at https://www.facebook.com/mercbank
Congratulations to the most recent winners of our Giving Together Program!
First Place: The Geek Group National Science Center
Second Place: West Michigan Veterans Assistance Program
Third Place: Foster Closet of Michigan-Isabella County Branch
Thank you to all of our finalists for the meaningful work that you do in our communities. It’s our pleasure to help you in your mission.
We are currently accepting applications through September 26th for Health & Human Service related organizations. To find out more about our Giving Together Program and to apply, visit us at: www.mercantilegivingtogether.com
In 2014, over 25% of U.S. consumers were notified that their personally identifiable information had been compromised in a data breach – over 2.5 times more than in 2013.1 That’s why we’ve teamed up with Deluxe to offer Provent ID Protect Plus. Membership for this program is $4.95 per month and includes great services such as;
-Monitoring to scan the Internet’s black market chat rooms for your personal and credit information.
-An online vault to store sensitive information with top level data security, with 24/7 online customer access.
-A certified Resolution Specialist to manage your fraud or identity theft case.
-Daily credit monitoring and alerts to notify you of activities associated with your credit file.
No one wants to be the victim of identity theft, so why not protect yourself with the help of your trusted financial partner. Enrollment is easy, so come in and talk to us today!
The Mercantile Bank Leadership Camps featuring Kirk Cousins took place in April. Students from Grand Rapids and Lansing Schools were invited to spend a day learning about self-awareness, communication, and teamwork with pro quarterback, Kirk Cousins. It was an impactful day for students and volunteers alike. We have an incredible group of young leaders here in our communities! Thank you to everyone involved in making these powerful events possible!
Mercantile Bank is excited to offer some great mortgage, construction and consumer loan specials!
Construction Loans– are you thinking about building that dream home? Ask about our convenient one-time close construction to completion loan. This great loan option provides you with a 16 year loan, with a one year construction and a 15 year repayment period.
First Time Homebuyers*– we offer a wide range of options for those looking to purchase their first home! For a limited time, we have special rate options, access to up to $10,000 in down payment assistance, and we’re waiving the origination fees (up to $545 value.)
1.99% Consumer Loans (2.66% APR)** It’s back by popular demand! If you’re in the market for that new boat, truck or RV, let us show you how affordable it can be.
Stop in and talk to our friendly, knowledgeable loan officers and find out how we can help you find the loan option that best fits your needs.
*Please consult a Loan Officer for complete details. All loans subject to credit and collateral approval. Waived origination fee available through October 1, 2017. All loan products and programs are subject to additional terms and conditions. Down payment assistance available through the Homeownership Opportunities Program for households at or below 80% of area median income. To be considered a first time home buyer the purchaser and purchaser’s spouse may not have owned a primary residence 3 years prior to purchase. Home buyer must contribute a minimum of $1000 toward the purchase and complete pre-purchase counseling; grant is repayable if the home is sold or refinanced within five years. Funding based on availability. Other restrictions may apply for down payment funds.
**Annual percentage rate (APR) is based on a $10,000 loan with 47 payments of $219.83 and 1 payment of $220.33, includes $135 processing fee. Loans subject to credit approval. All loan terms and conditions apply. 48 month maximum term. Automatic payment from checking account is required. Rate only applies to personal secured loans with maximum collateral age of 10 years and does not apply to real estate secured loans. Minimum credit score of 690 for advertised rate; APR may be higher based on credit qualifications. Offer valid on new loans and does not apply to refinancing of existing Mercantile Bank loans. Offer cannot be combined with any other loan discounts or offers. Limited time offer available as of 05/16/16, subject to change without notice. Contact a Mercantile lender for complete details.
The safety and security of your important documents is important to you, and so it’s important to us. That’s why we’ve brought back our annual free Shred Day events! Bring us your unneeded, sensitive documents to take advantage of this free service. Check our website to find a location close to you. It’s just one more way, we’re here to help you!
Research shows that in recent years 85% of the world’s population shop online and the average American uses electronic media up to 11 hours a day. Spending time online is a quick and convenient way to communicate, get our news and shop. However, it can be dangerous if we’re not vigilant in protecting our private information.
With help from our friends at NerdWallet, we’ve put together a list of important steps to keep in mind to help protect yourself from online dangers.
1. Do your online shopping/banking from home
You’ve probably taken steps to secure your home network, so it makes sense to do most of your online activity there. Public computers are convenient, but be careful about entering passwords and sensitive account information when using these machines. Many will keep your login data in the web browser history, so after you leave, the next person who uses the computer might be able to see what you typed and access your account.
If you’re on your own laptop or mobile device but using public Wi-Fi to access the Internet, you could run into similar issues. You can’t be sure the network you’re on is secure, and if it’s not, a lurking hacker could see any information you send. When you use public Wi-Fi, consider updating the settings on your device to make sure you don’t automatically join networks you won’t use regularly.
If you have to shop or bank online while away from home, consider using a virtual private network, or VPN, service to protect your account information.
2. Install antivirus software
Many antivirus companies will send security patches to your computer automatically, so you don’t have to be a tech genius to get the most up-to-date protection. In addition to installing an antivirus program, it’s a good idea to check your operating system, web browser and mobile devices to make sure they also have the latest software updates.
3. Be smart with account passwords
Strong passwords include both upper- and lower-case letters, numbers and symbols, and they can’t easily be guessed. Security experts recommend that you change your passwords regularly — at least once every few months.
4. Don’t skimp on mobile security
Sometimes you may need to shop or bank online while you’re on the go. When using smartphones, tablets and laptops, you can help protect your accounts by adding a password to lock your device screen. Also, install a “find your phone” tool to help locate your device if it’s misplaced. Many such tools give you the ability to disable your device remotely, in case it can’t be recovered.
5. Remember, “secure” starts with an S
Before sending over account numbers or other sensitive information, check to see whether your browser address bar begins with “https” instead of “http”. The extra “S” literally stands for “secure,” because the page is encrypted. In addition to checking for the “S,” you can also look to see whether the webpage has a seal from such organizations as the Better Business Bureau, Trusted or VeriSign, which means the site is more likely to be trustworthy.
We are proud to offer our customers an innovative new service! CardValet is a mobile app that lets you control your debit card usage and spending on the go. This free app is available on the Android App store or iTunes.
Exciting features of this product include
• Card usage controls: Establish spending limits to allow transactions up to a certain dollar amount and decline transactions when amounts exceed pre-defined thresholds. Transactions can also be monitored or controlled for specific merchant categories such as gas, hotel, travel, groceries or electronic stores.
• Card on/off setting: When the card is “on,” transactions are allowed in accordance with the usage control settings you’ve established. When the card is “off,” no purchases or withdrawals are approved until the card is turned back “on.” This control can be used to disable a lost or stolen card.
• Location-based controls: Restrict transactions to merchants located within a certain range of your location (using your phone’s GPS); transactions requested outside of the specified area can be declined.
• Fraud protection: Report or restrict PIN and signature transactions, enabling you to manage, track and report specific types of transactions and quickly detect unauthorized activity.
• Interactive alerts: Real-time alerts can be sent when a card is used, when a transaction is approved and exceeds any of the permitted use policies, or when a card transaction has been attempted but is declined.
• Financial features: Conduct limited card-related transactions wherever you are, any time of the day, including real-time balance inquiries and locating ATM’s.
If you have questions or would like find out all the ways that CardValet can help you, visit our website at: https://www.mercbank.com/cards/cardvalet.asp. You can also stop in to any of our offices for full details.
Community Investment is “Outstanding” at Mercantile Bank
Giving back to the communities we serve has always been a priority to us at Mercantile Bank. We are honored to once again be rated as “Outstanding” by the FDIC in our Community Reinvestment Act (CRA) examination.
The CRA is a law that requires banks to help meet the credit needs of their communities for housing and other purposes, particularly in neighborhoods with low or moderate incomes, while maintaining safe and sound operations. An “Outstanding” rating is the highest available ranking and one which only about 5% of all banks achieve. We are proud of the fact that this is the third consecutive time we’ve received this rating, meaning that we’ve had nine years of “Outstanding” ratings.
The “Outstanding” rating is based on our performance in lending, investments and services, focusing on areas such as mortgages, small business, and community development lending and services. Our CRA evaluation made specific references to our strengths in lending, including our responsiveness to credit needs, and geographic distribution of small business and home mortgage loans throughout low and moderate income areas in the markets we serve.
We believe that this rating is the result of the hard work and dedication of our employees, who year after year contribute and invest in the communities where we live and work. To this end, we are consistently looking for ways to build stronger relationships with our community partners by providing accessible banking and lending services in all of the communities we serve.
We’re proud to be partnering with pro Quarterback Kirk Cousins and wish him success this season. Our new commercial starring Kirk is making quite an impression and has even been featured by Sports Illustrated!
Mercantile Bank´s Giving Together Facebook program is a way for us to give back to the communities we serve. Each quarter we give away $5,000 to one Nonprofit organization. To be considered for the program, Nonprofit organizations must complete a Grant Application. Ten organizations will be selected by Mercantile Bank from the submissions each quarter to compete for the public vote on our Facebook page. The organization that receives the most votes during the week long voting period will receive a $5,000 donation. Visit http://www.mercantilegivingtogether.com for more info.
Congratulations to our recent recipient of the Giving Together Grant; Roscommon Area District Library!
We take your security seriously and will soon be offering an easy and new way to help you protect yourself from fraud. Chip card; also called EMV cards contain an embedded microchip which produces a unique code that cannot be used again; adding an additional layer of fraud protection when making purchases. Mercantile Bank debit and credit card holders whose current cards expire soon will begin seeing their new cards beginning in October 2015.
For more information regarding the new Chip cards you can visit:
Want to stay up to date on events happening in your community? Follow us on social media to get the latest stories, photos and more!
Be sure to check us out at the Boys and Girls Club of Grand Rapids during the Bankers vs. Bankers Basketball game, where we’ll put our skills to the test as we play Macatawa Bank in this fun charity event!
We know that by sharing our financial expertise we can help children, families and businesses achieve their goals. We have partnered with schools to teach young children the importance of saving money and teenagers the basics of personal finance. We also work with nonprofit organizations to provide financial education classes to help families learn to make good financial decisions and to work through financial problems. We also help entrepreneurs and small business owners strengthen their businesses by reviewing business plans and sharing our knowledge.
Do you have questions that we can answer or is there a topic you’d like us to cover in an upcoming issue? Send us an email and let us know! Email us at: firstname.lastname@example.org
We recently held the first Mercantile Bank Leadership camp featuring MSU and NFL quarterback Kirk Cousins. These events were held in both Grand Rapids and Lansing where we were able to offer this amazing experience to local high school students. Not only were they able to meet and talk with Kirk, but they also interacted with local community leaders, and professionals from all walks of life to share stories and gain leadership skills that will enable their future success.
Each year Mercantile Bank hires some of the most talented local students as interns in a variety of capacities and locations throughout the Bank. We are very excited to have this great group of young professionals working in area’s such as; Commercial Loans, Human Resources, Mortgage Department, and Accounting. We are pleased to provide these opportunities to all of these bright, ambitious young people and look forward to delivering an educational and meaningful experience for everyone.
Have you been dreaming about fun this summer on a new boat? How about riding the trails on your own ATV? Or maybe it’s time to start looking for a new house? We’ve got just the thing to make those dreams a reality! With our dream loan rates you could get that new toy or move into that new house sooner than you think. Call or stop by your local office today or visit http://www.mercbank.com for details on this limited time offer.
Simplify your life by saving time, and reducing clutter by signing up for eStatements. They’re free and available on your checking, savings and loan accounts. You can print and save your statements anytime, and with our enhanced security features, you can avoid having sensitive financial information sent through standard mail. They’re also environmentally friendly! Click here to use our conservation calculator to find out how much you can help the environment with simple steps like reducing your paper statements. There are so many reasons to sign up for eStatements, and it’s simple and easy to get started. Just visit our website for more information.
We are pleased to announce that Mercantile debit cards can now be added to Apple Pay!
Apple Pay will change how you pay with breakthrough contactless payment technology and unique security features built right into the devices you have with you every day. You can use your iPhone, Apple Watch, or iPad to pay in a simple, secure, and private way. With Apple Pay you can use your iPhone 6 or Apple Watch to pay in hundreds of thousands of stores accepting contactless payments. You can also make purchases within participating apps on iPhone 6, iPad Air 2, and iPad mini 3.
For more information visit: https://www.apple.com/apple-pay/