community bank michigan news kirk cousinsWashington Redskins Quarterback MSU Football NFL Kirk CousinsWe’re proud to be partnering with pro Quarterback Kirk Cousins and wish him success this season.  Our new commercial starring Kirk is making quite an impression and has even been featured by Sports Illustrated!

nonprofit contest to win money

Giving Together Contest WinnerMercantile Bank´s Giving Together Facebook program is a way for us to give back to the communities we serve. Each quarter we give away $5,000 to one Nonprofit organization. To be considered for the program, Nonprofit organizations must complete a Grant Application. Ten organizations will be selected by Mercantile Bank from the submissions each quarter to compete for the public vote on our Facebook page.  The organization that receives the most votes during the week long voting period will receive a $5,000 donation.  Visit for more info.

Congratulations to our recent recipient of the Giving Together Grant; Roscommon Area District Library! 


EMV credit card debit card smart card community bank

We take your security seriously and will soon be offering an easy and new way to help you protect yourself from fraud.  Chip card; also called EMV cards contain an embedded microchip which produces a unique code that cannot be used again; adding an additional layer of fraud protection when making purchases.  Mercantile Bank debit and credit card holders whose current cards expire soon will begin seeing their new cards beginning in October 2015.                    

For more information regarding the new Chip cards you can visit:   

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Want to stay up to date on events happening in your community?  Follow us on social media to get the latest stories, photos and more!

                   Community Bank on Twitter - Mercantile Bank     bank commercial and more community bank videos

Be sure to check us out at the Boys and Girls Club of Grand Rapids during the Bankers vs. Bankers Basketball game, where we’ll put our skills to the test as we play Macatawa Bank in this fun charity event!

Community education participation

 We know that by sharing our financial expertise we can help children, families and businesses achieve their goals.  We have partnered with schools to teach young children the importance of saving money and teenagers the basics of personal finance.  We also work with nonprofit organizations to provide financial education classes to help families learn to make good financial decisions and to work through financial problems.  We also help entrepreneurs and small business owners strengthen their businesses by reviewing business plans and sharing our knowledge.

Do you have questions?

Do you have questions that we can answer or is there a topic you’d like us to cover in an upcoming issue?  Send us an email and let us know!  Email us at:



September 8, 2015 // Payroll

Mercantile Bank of Michigan celebrates National Payroll WeekArticle Written By: Teresa Rogell | Payroll Technical Sales Specialist | Mercantile Bank of Michigan

Mercantile Payroll Services was established in 1999 as an enhancement to the products and services offered by Mercantile Bank of Michigan.  The purpose was to further fulfill the business needs of Mercantile Bank customers.  Sixteen years later, we are processing payroll for over 300 customers, and have expanded our market with the growth of the Bank.

Trusted in banking, payroll you can rely on – Many customers of Mercantile Payroll Services are also customers of Mercantile Bank.  These customers have come to appreciate the relationship-oriented style of banking that Mercantile offers and are pleased to see this same philosophy embodied in Mercantile Payroll Services as well.

Dedicated customer service – Customers utilizing Mercantile Payroll Services are recipients of a high level of service also reflective of Mercantile Bank.  Each customer is assigned a dedicated Payroll Processing Specialist who gains familiarity of their business and specific needs.  This dedicated specialist is the first point of contact for any questions or concerns that arise in the ongoing payroll relationship.

Experience where it matters – Mercantile Payroll Services has a diverse staff with significant technical experience in Payroll.  One third of the payroll staff maintains a Certified Payroll Professional (CPP) designation from The American Payroll Association (APA). Mercantile Payroll is a longstanding and active member of the APA at a national level, the West Michigan Chapter of the American Payroll Association, and the Independent Payroll Providers Association.  Collectively, the staff is creative and solutions oriented; constantly looking for ways to enhance and create efficiencies for our customers.

Ever changing tax laws – Our Payroll Service has a dedicated Tax Specialist with over 30 years of payroll specific tax experience. This gives us the advantage of monitoring and understanding tax laws, employment laws and managing employee benefits.  As part of our service, we handle payment of tax obligations accurately and timely.  We file monthly, quarterly and annual payroll returns and submit new hire reporting on behalf of our customers.

A “Resource’ in Human Resources – For the small to mid-sized business owner, having the luxury of a full-time dedicated HR professional is not an option.  Our Payroll Service provides both a partnership and a system to manage Human Resource information, Employee Self Service, Online Employee Benefit Enrollment, Retirement Contributions, Worker’s Compensation Coverage, and Third Party Benefits Administration.

No more paper timekeeping - We have a comprehensive Workforce Management system to assist our customers with their time and attendance needs.  Hours can be manually entered online or punched with or without editing capabilities depending on the customer’s preference. Our solution offers up-to-date time off tracking, request process, calendar view and annual calendar or anniversary award.  It will also help manage scheduling and/or labor and department allocations.

Regardless of the size of your business, or in what industry you compete in, Mercantile Payroll Services is here to help you with all the ongoing complexities of payroll administration.



Budget Vacation. Affordable Travel. Tips.

Article Written By: Lori Knierim | Marketing Officer | Mercantile Bank of Michigan

We could all use a little rest and relaxation – but when it’s time take a break and get away, how do you not go over budget?  We’ve got some great tips on how to travel without breaking the bank!


Search the Web. Check local Chamber of Commerce or Visitor Bureau websites for events or festivals happening in towns throughout Michigan.  Many of them are free, or very low cost and fun for the whole family.

Consider rental homes/cabins instead of hotel rooms.  One of the largest parts of your vacation budget can be eaten up by expensive hotel bills… but consider checking out sites such as or to find more affordable lodging options. Often times, they offer great accommodations at a much lower rate.

Be flexible!  If possible, plan your trip during the “off” season or mid week.  Many tourist destinations are able to offer package deals at greatly reduced prices if you’re able to visit when they’re not as busy.  In addition, when there are fewer crowds, you’re able to enjoy the visit that much more!

Consider your mode of transportation. Planes, Trains and Automobiles!  The cost of fuel can impact a vacation budget very quickly.  If you’re traveling less than 300 miles taking the family car is usually more economical. Once you go beyond that point things change.  Check  airlines for last minute deals on flights, or consider taking a train or bus for a more scenic mode of travel.

When at all possible, try to avoid eating out. Easier said than done we know, but if you can pack snack food or sandwiches as well as drinks for the day you’d be amazed at how much money you can save.  If you decide to eat out, try to pick one meal a day.  Every little bit adds up so choose wisely!

The bottom line?  Whether it’s a day at the beach, the local zoo, exploring a lighthouse, or hiking down a wooded path, there are so many ways to get out there and affordable enjoy that well deserved vacation time!

Beyond the Cubical

August 10, 2015 // Community, Culture

Article Written By: Cordell Zachery | Commercial Loan Operations Intern | Mercantile Bank of Michigan

As an incoming Senior at Grand Valley State University I’ve completed a variety of internships and worked a handful of jobs. As my undergraduate career is coming to an end, planning for post graduate life is now my top priority. Acing classes, making connections, and finding my niche within an organization are my main goals for my final year. This mindset is what steered me to Mercantile Bank.

Towards the end of my Junior year I came in contact with Don Williams a former member of Mercantile’s Board of Directors. With his guidance I interviewed with Mercantile Bank for a summer internship with the Commercial Loan Operations Department and shortly after I was offered the position.

From day one of the internship I knew that it was going to be different from my previous work experiences. The day was dedicated to training all of the interns where we learned about the bank’s values and structure, professional development skills, and went on a tour of the bank’s main branch. We even got to chat with the bank’s president!

The day after training I met the employees from the departments that I’d be working with. Each employee in the department was vibrant and welcoming. My supervisors really made me feel as though my task within the organization helped with the bank’s success. This feeling of actually making an impact as an intern is something that Mercantile Bank strongly values. Not once have I felt like a “cog in the machine”.

A unique part of Mercantile’s internship program is the experience outside of the office. Misti Stanton, Diversity & Inclusion Officer, makes it her duty to make sure that we not only develop connections within the bank but outside as well. In June Misti brought the interns to an event with the ADA called the “Father of The Year Awards” held at JW Marriot. During this event we were able to network with various professionals from Grand Rapids, learned a few pointers on dinner etiquette, and enjoyed a delicious 3 course meal. This is only one of the many professional events we’ve attended. Being around these professionals motivated me to attend numerous networking and skill building events around Grand Rapids and at every event I can say that I’ve made a connection with a new person.

Another facet of Mercantile that I didn’t expect to get from my internship was the openness of employees to be a mentor and a friend.  Whenever being around Don Williams he greets you with a warm smile and then gives you some tips or past experiences that contain a take away for you to use within your life. Also, I’ve been able to learn from departments other than mine as well. As an Advertising & PR major I was very interested in what the Marketing Department’s functions were. Monica Kreiger and Zach Roth both took time out of their day to meet with me. I learned about their strategies, use of social media, commercial making, and more.

As an intern here at Mercantile Bank I can truly say that I’ve had one of the best experiences as an up and coming professional in Grand Rapids. Within Mercantile’s mission statement it states that the organization maintains an “environment of growth and development” and I’ve seen that first hand.  Not only do I learn new things every day about the inner workings of Mercantile but I also improve daily on my professionalism and transferable skills that I can use in any field that I choose to go into. Here at Mercantile you have your best experiences outside of your cubical.

Mercantile Bank of Michigan Community Banking
We recently held the first Mercantile Bank Leadership camp featuring MSU and NFL quarterback Kirk Cousins.  These events were held in both Grand Rapids and Lansing where we were able to offer this amazing experience to local high school students.  Not only were they able to meet and talk with Kirk, but they also interacted with local community leaders, and professionals from all walks of life to share stories and gain leadership skills that will enable their future success.

 Each year Mercantile Bank hires some of the most talented local  students as interns in a variety of capacities and locations throughout the Bank.  We are very excited to have this great group of young  professionals working in area’s such as; Commercial Loans, Human Resources, Mortgage Department, and Accounting. We are pleased to provide these opportunities to all of these bright, ambitious young people and look forward to delivering an educational and meaningful experience for everyone.


Have you been dreaming about fun this summer on a new boat?  How about riding the trails on your own ATV? Or maybe it’s time to start looking for a new house?  We’ve got just the thing to make those dreams a reality!  With our dream loan rates you could get that new toy or move into that new house sooner than you think.  Call or stop by your local office today or visit for details on this limited time offer.

 Simplify your life by saving time, and reducing clutter by signing up for eStatements. They’re free and available on your checking, savings and loan accounts.  You can print and save your statements anytime, and with our enhanced security features, you can avoid having      sensitive financial information sent through standard mail.  They’re also environmentally friendly!  Click here to use our conservation  calculator to find out how much you can help the environment with simple steps like reducing your paper statements.   There are so many reasons to sign up for eStatements, and it’s simple and easy to get started.  Just visit our website for more information.


We are pleased to announce that Mercantile debit cards can now be added to Apple Pay!

Apple Pay will change how you pay with breakthrough contactless payment technology and unique security features built right into the devices you have with you every day. You can use your iPhone, Apple Watch, or iPad to pay in a simple, secure, and private way.  With Apple Pay you can use your iPhone 6 or Apple Watch to pay in hundreds of thousands of stores accepting contactless payments. You can also make purchases within participating apps on iPhone 6, iPad Air 2, and iPad mini 3.

For more information visit:



Mercantile Bank is pleased to welcome our 2015 Summer Interns!

They are working in various capacities from Human Resources to Branch Support and IT. Interns are working in several locations throughout the Bank and we are very excited to have this great group of young professionals join us this summer!

In addition to offering these students real world experience and the opportunity to explore a potential career path in banking, internships are also a great way to increase professional networks and enhance their resumes. Investing in the next generation is an important part of strengthening the communities we serve.



junior achievement and mercantile bank of michigan

Article Written By: Bob Worthington | SVP, General Counsel & Risk Management Director | Mercantile Bank of Michigan


Entrepreneurship has been a trademark of the State of Michigan since its founding back in 1835.  The Fords, the Dows, the Kelloggs, the Meijers are just a few of the men and women who have contributed to our legacy of innovation and development.  But if history has taught us anything, it teaches that each generation must build upon the generation that came before it.

Junior Achievement has taken on the challenge of building the next generation of entrepreneurs and Mercantile Bank is proud to support them.  Junior Achievement’s volunteer-delivered, kindergarten-12th grade programs foster work-readiness, entrepreneurship and financial literacy skills, and use experiential learning to inspire students to dream big and reach their potential. With the help of more than 1,600 local volunteers, JA students develop the skills they need to experience the realities and opportunities of work and entrepreneurship in the 21st-century global marketplace.

Mercantile Bank believes the future is bright for the State of Michigan and it is organizations like Junior Achievement that are making it happen.  If you are interested in becoming a Junior Achievement volunteer sign up at  We hope you will join us in building the next generation.


Mobile Wallets are quickly becoming a more accepted and preferred method of payment for consumers wanting to utilize their smartphones for purchases.  Recognizing this growing interest and demand, Mercantile Bank has announced partnerships with multiple industry- leading Mobile Wallet providers bringing flexibility and choices to its customers.   The bank has partnered with Visa Checkout, Google Wallet, PayPal, and coming soon, Apple Pay.

John Schulte, SVP Chief Information Officer at Mercantile Bank states, “We consider the Mobile Wallet as simply another extension of the opportunities that mobile devices bring to us in providing our customers with convenient ways to manage all of  their financial needs.  We’ve already prioritized the mobile channel as a strategic investment for the bank’s future, because we want to offer our customers the best package of convenience and personal service possible.”

With the rapidly changing landscape of mobile wallets, each mobile wallet provider is evolving to bring unique features to their wallet solution such as added security, integrated reward programs, and ease of checkout.  The most recent development is with Apple Pay.

Apple Pay is used with iPhone 6 to pay in stores without swiping your cards and in apps without entering payment and contact information. Just pay with a single touch of your finger using Touch ID.

With Apple Pay, instead of using your actual credit and debit card numbers when you add your card, a unique Device Account Number is assigned, encrypted and securely stored. And when you make a purchase, the Device Account Number alongside a transaction-specific dynamic security code is used to process your payment. So your actual credit or debit card numbers are never shared by Apple with merchants or transmitted with payment.

“Mercantile Bank’s goal with Mobile Wallet solutions is to curate for our customers the best set of choices to match their unique needs, and make them seamlessly integrate into Mercantile Bank’s existing mobile and online banking tools.  As always, we want to match these new tools with the best local banking support available when you need it.  Having choices means no compromises are required.  Our customers get to pick which mobile wallet(s) fit their financial needs, purchasing habits, and lifestyle.” said Schulte.


About Mercantile Bank Corporation

Based in Grand Rapids, Michigan, Mercantile Bank Corporation is the bank holding company for Mercantile Bank of Michigan.  Mercantile provides banking services to businesses, individuals and governmental units, and differentiates itself on the basis of service quality and the expertise of its banking staff. Mercantile has assets of $2.9 billion and operates 53 banking offices serving communities in central and western Michigan.  Mercantile Bank Corporation’s common stock is listed on the NASDAQ Global Select Market under the symbol “MBWM.”

Mercantile Bank Internship











Article Written By: Destiny Granger | Marketing Intern | Mercantile Bank of Michigan

I’m currently a senior at Grand Valley State University double majoring in Finance and Marketing. I heard about Mercantile and the internship opportunities through Dean Don Williams. Dean Williams is the donor of the scholarship I received my junior year and a Director Emeritus at Mercantile. I had always desired to work at a bank; so when he informed me about the bank opportunities I quickly jumped on it. Shortly after, I attended an informational meeting at the bank. This is where I met Brett Hoover, the Human Resource Administrator (who is also great at his job). Brett informed me about the current internships available and suggested that their Marketing internship best fit my background. A few weeks later I went for an interview with Monica Kreiger and Michelle Shangraw, both amazing friendly people, and got the position.

Jumping forward…………..

My first day as a Mercantile Marketing intern was absolutely amazing. The people were great, very welcoming and friendly especially my boss, Monica Kreiger. I had known within a few hours of being there that I would love my job.

A few of my responsibilities as a Marketing Intern were to put together an already formulated training packet for the Firstbank and Keystone Community Bank employees, who are now Mercantile employees thanks to the successful merger, scan and monitor activity on social media, design internal signage for the branches, created name tags for new employee and many other projects.

One of the exciting parts about being a marketing intern at Mercantile Bank was being a part of the merger with Firstbank and Keystone Community Bank. Although at times it got very hectic; it was still very exciting. I received the chance to often work outside the office. I had mini road trips with Zach Roth, awesome guy, to take pictures for the bank website all over the state. I recently received the chance to attend an annual fundraising skeet shoot in Ada Michigan; where I was able to shoot a shotgun for the first time, it was an awesome experience.

Overall, my time spent at Mercantile Bank of Michigan was an absolute great, amazing, learning experience. I plan on coming back to further my experience as an employee of the bank soon. This was an experience that I would definitely encourage others to take part in. I would like to thank Monica, Michelle, Brett, Don, Tina, Mike, Zach, Sarah and the whole fourth floor for giving me a great experience here at Mercantile Bank!












Article Written By:  Monica Kreiger| Marketing Team Leader | Mercantile Bank of Michigan

We are now mid-way through the 2nd year of our Giving Together Facebook Program and we have some exciting updates! This program has been a great way for us to give back to the communities we serve in an engaging way. Each quarter, non-profit organizations are able to submit a short application to be considered to compete for public votes via our Facebook page. At the end of a weeklong voting period, the organization with the most votes receives a $5,000 donation.  Not a bad way to end a week!

Since we started the program in January 2013, there have been over 16,000 votes cast and we have had six $5,000 recipients including 3 Mile Project, Restorers Inc., Arts in Motion, Family Futures, Conductive Learning Center, and our most recent recipient, The Geek Group. Each organization is unique and it has been such a treat visiting these groups and learning about what they do and the impact that they have on others.

Due to our recent expansion, as of July 2014, the program is opening up to include a much larger portion of Michigan. We are excited to be able to open up the program to reach a wider audience and to learn about organizations across the state making a difference in their communities. Applications are now being accepted through July 31 for third quarter. The organizations selected will be announced on our Facebook page on August 29 and voting will start on September 15.

For full details on the program, including application dates, voting periods, a list of Michigan counties included and full program rules, you can visit Stay tuned to our Facebook page for updates!